AS/400 Consulting

Since AS/400's have an 'uptime' of 99.9%, many businesses find they may not need a full time administrator to manage their systems. We can provide ongoing support that can save your company money in the long run. Or, we can help your staff with those special projects or upgrades for which they may need technical assistance. Give us a call to find out how we can save you money.

Services we can provide for your AS/400-iSeries systems

Operating Systems Management and Upgrades

Install and upgrade new releases of the AS/400 operating system
Check and update service levels.

Systems Administration and Tailoring

Set up your system to perform at its' highest capacity
Help manage day to day activities
Set up printers, jobq's, subsystems, and other internals

Disaster Recovery Planning and Testing

Create or assist in company-wide disaster recovery plans
Assist with testing plans at IBM Hot Sites
Analyze testing results and make recommendations as needed

System Troubleshooting and Problem Resolution

Troubleshoot critical system problems and resolve
Set up system monitoring applications
Place and coordinate hardware and software service calls

Security

Set up SOX auditing procedures
Assist with yearly SOX audits
Review and advise on security configuration and procedures
Check for possible intrusion issues

System Performance and Tuning

Monitor system performance
Keep system well tuned
Investigate any performance issues or complaints

DASD Monitoring and Cleanup

Monitor disk space utilization
Assist in disk space clean up with custom queries and reports
Generate lists of objects by last used date, size, owner, etc. for cleanup

HMC and Partitioning

Assist with partition creation, tuning, adjustments, troubleshooting
Monitor and troubleshoot any HMC issues

Printer Performance and Setup

Set up printers and outq's
Troubleshoot any printer problems
Assist with special printing projects

Level 2 Assistance for Help Desk

Technical resource for your Help Desk on issues they cannot resolve

Migration Preparation and Execution

Hardware migrations and upgrades
Full system backups and restores

Programming

We can assist or take the lead role in a variety of programming projects
CL, API, COBOL, RPG, VB.NET, and more...

Day to Day Monitoring Items

Check system log and messages for problems
Check DASD levels, make sure there were no spikes
Monitor system performance
Make sure backups are functioning properly
Check on any reported printer problems
Assist in other areas requested to ensure AS/400 is functioning properly
Monitor for critical system errors and resolve
Address any communications or networking issues
Monitor / Install / Upgrade 3rd party software products
Work on administration changes requested to the system software